International Coach Federation Switzerland

03.07.2018 - ICF Chapter Meeting Basel

Zoom IN - Zoom OUT: A Solution Focused Methodology for measuring business impact and ROI of Coaching

Speaker: Olympia Mitsopoulou


As coaches we know that coaching works, we can see it, we hear our coachees tell us all the important changes they have made and how these are meaningful to business growth. Yet, when budget cuts need happen, coaching is amongst those that are heavily affected.  Coming from the need to help leaders realise the value of coaching, Olympia Mitsopoulou developed the "Zoom IN - Zoom OUT" methodology to track business impact of coaching and ROI. Zoom IN - Zoom OUT is based on solution focused coaching questions but can be applied with most coaching approaches. By the end of the workshop, participants will have practiced the Zoom IN - Zoom OUT methodology to possibly apply to their own client assignments. 


During  this  workshop participants will see a step-by step presentation of how this methodology was applied to the internal coaching skills program for EUROBANK (Greek Bank with 15,000 employees in 6 countries) and how outcomes from 40 coaching sessions were tracked and reported. 

Using short case studies taken from real clients, participants will have practiced the Zoom IN - Zoom OUT methodology to possibly apply to their own client assignments. 

ICF Core Competencies

Planning and Goal Setting


Olympia Mitsopoulou, executive coach, instructional designer and facilitator works with leaders to integrate a Solution Focused coaching culture to enable change. Her expertise is in designing coaching skills training programs with measurable ROI (Return on Investment), in training teams of Internal Coaches through the Atom Wave ACSTH "Internal Coach Certification" program and coaching executives to find a higher purpose in their current or future job. 

Since 2002, she runs Atom Wave  and along with her associates, they have been assigned to design coaching skills development programs for over 100 client organisations internationally (Switzerland, Germany, Holland, USA, India). The Atom Wave "Solution Focused Coaching Skills for managers" program has been shortlisted as Best Coaching Program in Europe by the EMCC.  As an executive coach, Olympia has coached more than 200 executives, and has logged 1500+ coaching hours. 

Olympia has a background in occupational psychology, is ACC certified by ICF, and an assessor for EMCC EQA&EIA accreditations.. 

As her name leaves nothing to imagination, Olympia is originally from Greece and since 2004 she has changed countries several times, now happy to not have moved since 2012 and based in Lausanne.




Participants with ICF Certification, will receive 2 CCEUs. 


Date July 3th, 2018

18.00 – 18.30  Registration

18.30 - 20.30  Workshop 

20.30 – 21.00  Take-Away & Networking

Price *  

15 CHF ICF Swiss Member

25 CHF ICF Global Member

35 CHF Non –ICF members

Organized by ICF Chapter Basel

Chapter Leader: Toni Canovas, ACC

Co-Chapter Leader: Christine Billy, ACC & Vinay Deshpande, ACC


Tutorial - Online Event Management with the ticketing solution from XING Events


Auberg, 9
4051 Basel


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