International Coach Federation Switzerland

25.02.2019 - ICF Chapter Event Zürich

Coaching Frameworks for Dealing with Conflict

Speaker: Louise Penrice


Do you cope well with conflict or would you rather avoid it? While we often avoid conflict, handled well it can encourage open-mindedness, improved communication and strengthened relationships. As coaches and learning development professionals we have to self-manage our own reactions to conflictual situations. We are also required to powerfully support clients and employees to confront their own fears and perspectives when faced with conflict and to appreciate the learnings.

Join this workshop to explore some simple and practical conflict management frameworks and to share your own tips that support you and your clients in facing up to and dealing with conflict.


The workshop aims to:

  • Increase awareness of the fears and needs that prevent us from facing up to conflict
  • Identify reasons why conflict can have positive outcomes
  • Explore frameworks for strengthening relationships whilst dealing with conflict
  • Share personal insights and ideas that promote stronger relationships as a result of

ICF Core Competencies

  • Establishing the Coaching Agreement
  • Establishing Trust and Intimacy with the Client
  • Direct Communication
  • Creating Awareness


As a former Chapter Leader Louise is delighted to be back in the Zurich community. Louise is passionate about learning and people development, and has lived and worked in Europe, the USA and Asia. A former Head of a bilingual school in Switzerland, she has her own company OpenMinds, providing coaching and leadership development to both individuals and organisations. Louise works to support caring, creative and highly competent leaders, particularly in the field of education and for people and organisations facing key transitions.

Originally trained as a teacher at Cambridge University, Louise has an MBA and is a qualified coach. She is a certified practitioner of the Leadership Circle Profile™. Louise is currently based in Hong Kong


You will receive 2 CCEUs for this event .


18.00 - 18.30  Apéro

18.30 - 18.40  Opening 

18.40 - 20.40  Workshop "Coaching Frameworks for Dealing with Conflict"

20.40 - 21.00  Closing


15 CHF ICF Switzerland Member 

25 CHF ICF Global Member 

35 CHF Guests

Registration is done via XING Events

Organized by ICF Chapter Zurich

Agnieszka Rychlewska, ACC, Chapter Leader


Mehr Teilnehmer mit Online Event Management-Lösungen von XING Events.


Digicomp Academy AG

Limmatstrasse 50

8005 Zürich 



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