International Coach Federation Switzerland

16.03.2020 - Chapter meeting Bern

The impact of language diversity on establishing the coaching agreement.

Speaker:  Rossella Pin, MCC

Cultural differences are recorded in the language. As virtual coaching is gaining popularity worldwide, the need of taking into consideration opportunities and challenges offered by coaching in a non-native language is becoming more and more significant to guarantee the respect of language and coaching diversity.

Can coaching in a non-native language impact establishing a clear coaching agreement?

Effective, direct communication is the foundation of the coaching session. As coaches, we must thoroughly inquire and explore how our clients are interpreting the components of the partnership as framed in the markers of this Core Competency.

A recent survey conducted in a global learning community highlighted some of the challenges of establishing the agreement without clarity and/or a full exploration of what the client means when committing to the agreement. As a result, the coaching session could lose impact and effectiveness. The survey also provided insight on coach’s need for specific training and strategies for managing the coach-client relationship in a diverse language context.

Participants will be engaged in a real-time survey and a coaching demo.


The intended outcome of the workshop is to learn and understand 

  • The impact of language diversity on establishing the coaching agreement  
  • Common pitfalls and challenges emerged from the global survey
  • The Language Diversity Coaching Model
  • The Language Inclusion Coaching Model

ICF Core Competencies

  • Demonstrate Ethical Presence
  • Embodies a Coaching Mindset
  • Establishes and Maintains Agreements
  • Cultivates Trust and Safety

Prerequisite /Homework


Rossella Pin (MCC) is a leadership coach and business mentor with more than 20 years’ experience. Positive and passionate about change, she has successfully coached hundreds of leaders and teams involved in organizational development projects.

After leaving her corporate position in 2014 to work closely with international organizations in coach training and leadership development, she has been training coaches as Global Faculty Trainer and Italian Programme Director of the International Coach Academy and as Team Coach Certificate Trainer of Coaching and Mentoring International, while actively coaching C-Suite executives and leadership teams internationally as Leadership Coach with CoachSource, Torch and Fortune 500 Companies. 

As a passionate business mentor and entrepreneur, Rossella recently founded MentorLab, an innovative platform for knowledge sharing and collective learning, to support coaches and mentors in connecting and growing their business. She also serves on the Board of two Italian not-for-profit associations providing solidarity mentoring programmes and enjoys sharing her expertise at speaking events, both nationally and internationally.

Rossella holds a Master of Arts in International Relations and Diplomatic Studies. She is an ICF Master Certified Coach and Certified Mentor Coach, an EMCC EIA Senior Practitioner and Assessor and founder of EMCC Italy. She has trained as a Conversational Intelligence Enhanced Skills Coach by Dr. Judith Glaser and as Certified Team Coach by Professor David Clutterbuck. 


Participants with ICF Certification will receive 2 CCEUs.



Monday, 16th of March, 2020


18h45 - 19h00 Open door

19h00 - 20h30 Workshop

20h30 - 21h00 Networking und Apéro


More participants thanks to online event management solutions from XING Events.


Zytfaenschter Bern

Kramgasse 73

3000 Bern


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