International Coach Federation Switzerland

Career Development Coach

18 November 2016 Ref: career-development-coach
Resident Position - 100% - Geneva


Purpose of the post

The recently established Career Development Unit is responsible for the design and implementation of innovative and effective global strategies, actions and tools to drive development, engagement and retention of ICRC staff. Working on multiple levels across the areas of Talent Management, one of the corner stones is the establishment of a Career Development Centre as an enabler of individual growth and staff engagement.

The Career Development Centre (CDC) will focus on providing support and establishing tools to enable sound people and career management and development practices across ICRC. The CDC will provide support to the total ICRC workforce (15000 people across the globe) in partnership with the other stakeholders of people management. As part of the efforts to strengthen engagement and enable staff development and individual career management, a new career development model, founded on best practices in Talent Management, will be introduced. To enable this, the CDC will focus on multiple levels:

  1. Provide career development coaching and guidance to individual staff, guiding them towards crafting concrete action plans for individual development and leveraging at best their career relays (line manager, HR manager, staffing manager)
  2. Institutionally, through capability building and tools for managers, HR service providers and Pool Managers (staffing managers) to have quality individual development dialogues as well as enable staff engagement through sound people management.
  3. Design innovative and effective online tools and job aids, potentially mobile apps for individual career planning and customised targeted development planning to enable and empower them to assume responsibility for their own career.
  4. Designing tailored development solutions and programmes for strategically select groups of staff such as women, high potentials and associates etc.

You will work in partnership with a Senior Career Development Advisor and under the overall leadership of the Head of Career Development Unit.
In this role you will work across most areas of career management with particular focus on providing guidance for individual development and capacity building in career management and creating virtual tools, applications to be able to reach all ICRC staff in an impactful way. In this context, your people management skills, coaching, growth mindset and technology savviness as well as your ability to empower others will be called upon.

Key to success lies in approaching career development at multiple levels and working both conceptually and practically to design pragmatic tools and solutions as well as work with individuals to coach, counsel and give guidance. As part of the integrated talent management function, you work within the continuum of Talent Management to enable great people decisions and individual growth.

In this role you will have a chance to positively impact the professional life of ICRC employees in a direct manner and to strengthen people's engagement as they become clear on their career goals. You will also have a chance to support and enable managers in a very meaningful way as they invest in the development of their team members. You will be exposed to the richness and diversity of contexts people in ICRC work in and the diversity of ICRC people's background and experience.

Main duties and responsibilities

1. Direct counselling/coaching of ICRC employees:

  • In seamless collaboration with other sources of career development available to employees:
  • Listen, guide and support ICRC staff in their professional development
  • Help ICRC employees define their professional objectives and action plan to make it happen
  • Inform on options for development and their feasibility

2. Direct counselling to line managers on career development, staff engagement and sound people management

3. Provide continuous support to clients such as managers, HR service providers and Pool Managers as they engage in quality development conversations and development dialogues.

4. Together with the Senior Career development advisor create effective tools to build the capability building of people involved in career development, people engagement and sound people management:

  • Line managers
  • HR managers
  • Pool managers (people in charge of the staffing in each of the function)

Tools developed will need to be measured according to the direct impact on people's behaviours.

5. Propose and develop tools enabling to support more people than people seen in face to face counselling through on line tools, mobile apps, job aid.

6. Based on the deep understanding of the realities of people's career in ICRC you will gain through direct coaching, develop Career Development scenarios, collaborating with HR Partners, Talent Acquisition & Sourcing, Pool Management and Learning and Development to identify talent gaps and develop strategies to address organizational needs.

Education and experience required

  • University degree or equivalent (within a discipline in Human Resources, Psychology, Management, Business or related discipline).
  • Coaching and or Counselling qualification and experience required.
  • 5 years of experience in coaching, career counselling, people management, recruiting, talent management or HR roles in people oriented organisation.
  • Experience of working successfully with people from different cultures, nationalities, religions.
  • Excellent interpersonal skills and demonstrated ability to connect with and relate to people of all backgrounds.
  • Strong communication and active listening skills as well as insight to also understand non-verbal clues and development needs.
  • Interest in developing technological tools such as application available on people's mobile is an asset.
  • Experience in designing and implementing career management tools and processes highly desirable.
  • Experience of connecting/working well with people via remote communication tools is an asset.
  • Openness and flexibility to shift easily between multiple functions.
  • Understanding of ICRC or similar experience in an international organization with a global presence an advantage.
  • Accountability and bias for results
  • Fluency in English or French with working knowledge of the other.

Desired profile and skills

  • You are passionate about people development and see capacity building and individual development as key levers to embedding sustainable talent management practices organization wide.
  • You are or have been on your own development journey and can relate your experience to others in a guiding and sage manner.
  • You have experience coaching and counselling others to grow and develop and enjoy being a partner on their development journey, recognizing that the individual is resourceful and capable of progression.
  • You are able to balance empathy, insight and encouragement to enable clients to develop action plans focused on their strengths, purpose and desires.
  • You put clients in focus and have an affinity for transcending the impact of your work throughout the organization in partnerships with others.

Application documents required: Motivation letter and CV

Interested persons fulfilling the above criteria should send their applications by  Sunday, 11th December 2016 (letter of motivation and CV/resume) to the following address: application_hq(at) In the subject line of your email, please refer : ''RH/TALENT/CAREER – Junior Career Development Coach – Application''.

Only applications sent to this email address will be considered. If you do not receive a reply within one month, then please assume that your application has not been shortlisted.


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