Are you working in an international environment, with people from different countries?
Or do you coach managers and team leaders who need to better lead and motivate diverse teams across the globe?
Working internationally requires specific competences and relationship skills. Getting to know other cultures can be fun and enlightening. Yet, at times, you might find communication challenging and puzzling, sensing emotions and observing reactions that more often deal with the deeper level of culture. Despite our good intentions, we often struggle to communicate at that required deeper level, leading to misunderstanding and the souring of relationships and negotiations.
The workshop aims to:
increase awareness of the diversity that exists among team members of different cultures, as well as the normative differences between cultures whilst recognizing commonalities
boost understanding of culturally-influenced behaviours
identify cultural perspectives that might have contributed to particular problems, misunderstandings or conflicts
suggest bridging and adaptation strategies to foster alignment
You will walk away with heightened insights into the need for intercultural sensitivity and the characteristics and behaviours necessary for promoting harmonious team work on multicultural teams whether it’s managing a joint venture, being part of a cross-border project team, working with overseas customer bases or managing a global supply chain network.
ICF Core Competencies
Establishing Coaching Agreement
About the speaker
Christina acquired international experience working for 3 large multinationals in Malaysia, US, UK and Switzerland in oil & gas, insurance and building materials. Taking advantage of her own Malaysian cross-cultural background, she diversified into global leadership training and multicultural teambuilding, targeting export-oriented companies that manage international teams and projects.
She has worked with senior leaders & teams at leading Swiss banks, Zurich Insurance as well as manufacturing firms with joint venture operations in China & Malaysia, helping them to understand the cultural issues, and can competently meet the challenge of energizing groups where there may be issues of potential conflict due to diversity.
Christina’s certified memberships include:
Developing People Internationally (DPI) York Associates, UK
Team Management Profile (TMP), TMSDI, York, UK
Marshall Goldsmith Stakeholder-Centred Coaching (MGSCC) & Global Leader of the Future (GLOF), & Marshall Goldsmith Leadership Programmes, USA
China: Encountering the Culture of a Rising Power, Summer Institute of Intercultural Communication (SIIC), Portland, Oregon, USA
Cross-Cultural Training in International Corporations, Summer Institute of Intercultural Communication (SIIC), Portland, Oregon, USA
Participants with ICF Certification, will receive 2 CCEUs.